Refund & Dispute Policy

This Refund & Dispute Policy ("Policy") governs all purchases of products and services from Homeland Defense League LLC ("HDL," "we," "us," or "our"). By engaging HDL's services, you ("Client") agree to the terms set forth herein.

1. All Sales Final

All sales are final once work has commenced on the Client's project. HDL's intelligence products and research services are custom-produced for each Client and are non-refundable after delivery.

2. Non-Refundable Deposits

All deposits are non-refundable. Deposits cover initial research costs, resource allocation, and administrative expenses incurred in commencing the Client's project. By remitting a deposit, Client acknowledges and agrees that such funds are earned upon receipt.

3. Custom-Produced Intelligence Products

Because all intelligence reports, opposition research, and related deliverables are custom-produced based on the Client's specific requirements, no refund shall be issued after delivery of any completed or partially completed work product.

4. Dispute Procedure

Any disputes regarding deliverables must be submitted in writing to [email protected] within seven (7) calendar days of delivery. The written dispute must include:

• Client's name and project identifier
• Specific description of the disputed item(s)
• Supporting documentation, if any

HDL will review all disputes in good faith; however, the final determination regarding any dispute shall rest solely within HDL's discretion. Failure to submit a dispute within the seven (7) day period constitutes acceptance of the deliverable as satisfactory.

5. No Refunds for Dissatisfaction with Findings

Intelligence products reflect the results of lawful research using publicly available sources. HDL does not guarantee that findings will be favorable to the Client's objectives. No refund shall be issued based on dissatisfaction with the substance, conclusions, or implications of any research findings.

6. Partial Work and Cancellation

If a Client cancels a project after work has commenced but before delivery, the Client shall be responsible for payment for all work performed to date, billed at the pro-rata rate. See our Cancellation Policy for details.

7. Limitation of Liability

HDL's total liability arising from or related to any product or service shall not exceed the total fees actually paid by the Client for the specific product or service giving rise to the claim. In no event shall HDL be liable for any consequential, incidental, indirect, special, or punitive damages of any kind, regardless of the form of action, whether in contract, tort, strict liability, or otherwise.

8. Governing Law

This Policy shall be governed by and construed in accordance with the laws of the State of Alabama, without regard to its conflict of law provisions. Any disputes arising under this Policy shall be resolved exclusively in Autauga County, Alabama.

9. Contact

For questions regarding this Policy, contact us at [email protected].